Frequently Asked Questions
Everything you need to know about our premium apparel and delivery.
What is the standard shipping time within Canada?
Standard shipping typically takes 3 to 7 business days depending on your province. Remote locations may require additional transit time.
Can I return or exchange my clothing items?
Yes, we offer a 30-day return policy for unworn items with original tags attached. Please note that certain hygiene-sensitive items may be final sale.
How do I determine my correct size?
Each product page features a detailed sizing chart. We recommend measuring a similar garment you own to compare fitment before placing an order.
Are your fashion products sustainably sourced?
We are committed to ethical manufacturing. Our apparel partners must adhere to strict social responsibility standards and environmental regulations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website.